Sports / Mobile
Using 7u999 means you accept the terms set out on this page — they govern your account, your transactions through bKash, Rocket or Bank Transfer, and your access to all site content. Availability depends on your local law and the eligible regions we serve.
These terms form the whole agreement between you and 7u999 each time you access our platform, place a transaction or interact with any part of the site. By continuing past the account login screen, you confirm that you have read and accepted what is written here. If anything changes, we publish an updated version on this page — checking it before your next session is your responsibility, not ours. For transactions, the terms here work alongside the conditions shown at the point of deposit or withdrawal. If you fund your account through bKash, the bKash service terms also apply to that part of the process. The same applies to Rocket and Bank Transfer: each payment route carries its own provider conditions, and our terms govern what happens once the funds reach your 7u999 account balance. Access to 7u999 is subject to local law and is available only in eligible regions. We do not make any statement about whether using this site is lawful in your specific location — that determination is yours to make. If you are unsure about the rules that apply in your area, review them before opening or continuing to use an account here.
Not every aspect of your experience on 7u999 falls under the same policy layer. Understanding the scope helps you know which document to read when a question comes up about your account, a payment or content from a third-party studio.
These terms cover everything tied to your registered account — login credentials, session behaviour, account suspension and closure. Any action performed under your login is treated as authorised by you, so keeping your access details secure is part of your obligation under these terms.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall within scope. Our terms govern the account-side record of each transaction. The payment provider's own conditions apply to the transfer leg outside our platform — both sets of terms run in parallel.
Game titles, lobby pages, promotional material and editorial text published on 7u999 are covered by these terms. Accessing, copying or redistributing site content without permission is not permitted. Game mechanics shown in the lobby are controlled by the studio supplying that title.
Game content supplied by studios such as PG Soft, Spadegaming or Microgaming is subject to each provider's own terms in addition to ours. We host the lobby and account layer; the studio governs game rules. Links leaving 7u999 are outside our scope entirely.
These terms are not one-sided — they also set out what you can do when something needs reviewing, correcting or escalating. Your account history, transaction records and personal details are accessible to you at any time through the account area. If a record looks wrong, the process to raise it is straightforward: locate the transaction reference in your account history, note the date and payment method used (for example, a bKash deposit or a Rocket transfer), and contact us through the support route shown on the site. Correcting account details such as your registered contact information follows the verification steps shown inside your account settings. We will not update sensitive details without confirming your identity first — that step protects you as much as it protects the integrity of the account. If you want to close your account, that request must be submitted in writing through our support channel, and we will confirm once the process is complete. Any pending balance at the point of closure is handled according to the withdrawal conditions in your account.
Open your account history tab to see a full log of sessions, deposits and withdrawals. Each entry shows the method used — bKash, Rocket or Bank Transfer — and the status at the time of processing.
Information can be updated through the settings section of your profile. Identity verification is required for changes to core details; follow the steps shown in the account panel rather than contacting support first.
If a transaction record, account restriction or content decision does not match what these terms describe, you can raise it formally. Use the support route published on the site and include the relevant account reference.
A written request through our support channel starts the closure process. We confirm once the account is closed and handle any remaining balance according to the withdrawal rules set out in your account terms.
If something in these terms is unclear or you need to raise an issue about your account, the routes below are the ones published on 7u999. We do not operate undisclosed contact channels — use only what is shown here or in your signed-in account area.
The live chat widget is accessible from the main site once you are logged in. Use this route for account-specific questions, including queries about a bKash or Rocket transaction that does not match your account record.
For formal written requests — including account correction, closure or a terms dispute — send your message to the email address shown in the Contact section of the site. Include your account reference and the relevant transaction detail.
The Help Centre, accessible from your account dashboard, covers common policy questions including transaction limits, account verification steps and what to do if access is restricted. Check it before raising a direct support request.
Account security and data handling sit at the centre of how 7u999 operates these terms day to day. Here is what we do and where you can verify it.
We retain account records, transaction logs and identity verification data for the period required by the applicable rules for the region. You can request a summary of the data we hold against your account by contacting us through the support routes shown on the site.
We use cookies to maintain your session and to understand how the account area is used. The cookie notice on the site sets out the specific categories in use. Continuing to use the site after that notice is treated as acceptance under these terms.
Your login credentials are your responsibility. We will never ask for your password through live chat or email. If you suspect unauthorised access to your account, use the password reset path shown on the login page immediately and then contact support.
If you believe any part of these terms has been applied incorrectly to your account, submit a written request through email support with the account reference and the specific clause you are questioning. We will review and respond through the same channel.
The questions below cover what real account holders ask about how these terms work in practice — from payment coverage to account closure to what happens when terms change.
Yes, to the extent that the funds are inside your 7u999 account. Once a bKash transfer reaches your account balance, these terms govern what happens next. The bKash side of the transfer — the mobile wallet leg — is subject to bKash's own service terms running in parallel.
We publish any updated version on this page. The revised terms take effect from the date shown at the top of the page. Continuing to use your account after that date means you accept the changes. If you do not agree, you should close your account before the changes come into effect.
Access depends on your local law and whether your location falls within the eligible regions we serve. We do not confirm legality for any specific location — that is your determination to make. Open the terms and the account registration page to review the access eligibility steps shown there.
Locate the entry in your account history, note the transaction reference, date and the payment method used — bKash, Rocket or Bank Transfer — and contact us through live chat or email support. Include the reference number so we can look up the record directly.
Game mechanics for titles supplied by studios such as PG Soft, Spadegaming or Microgaming are governed by each studio's own game rules. These terms cover your account and lobby access layer. Both sets of terms apply when you play a game in the 7u999 lobby.
Send a written closure request to the email support address shown on the site. Include your account reference. We confirm once the account is closed. Any withdrawal-eligible balance at the point of closure is processed according to the withdrawal conditions shown in your account area.