Sports / Mobile
At 7u999, your information and transaction records are handled with clear rules about what we collect, why we collect it, and how you can review or correct it. Access to this platform and its features depends on your local law and eligible regions.
This privacy policy sets out how 7u999 collects, uses and retains information when you create an account, make a deposit through bKash, Rocket or Bank Transfer, or interact with any part of the platform. We collect the information you provide during registration — your name, contact details and payment wallet identifiers — along with session data generated when you browse the lobby or place a transaction. We use this information to operate your account, process payments through your chosen local payment route, and respond to support requests you raise with us. We do not sell your personal data to third parties. Retention periods vary by data type: account registration data is held for as long as your account remains active and for a period after closure as required by applicable rules; transaction records linked to bKash, Rocket or Bank Transfer activity are retained in line with financial record-keeping requirements. Where third-party payment processors handle your wallet transaction, their own privacy terms also apply to that leg of the transfer. Your use of this platform is subject to the laws and regulations of your eligible region, and we apply this policy in a manner consistent with those requirements. If you have questions about how a specific data type is handled, our support route is available to clarify.
Understanding the boundaries of this policy helps you know exactly what protections apply to your information on 7u999.
This policy covers all data you submit when opening or managing your 7u999 account, including login credentials, contact details and identity verification steps shown in your account settings.
Deposit and withdrawal records processed through bKash, Rocket or Bank Transfer fall within this policy. The payment processor handling your wallet transfer operates under its own separate privacy terms for that leg.
Your browsing activity within the 7u999 lobby — pages visited, game categories opened, session duration — is collected as usage data and covered by this policy for platform improvement purposes.
Links or integrations that take you outside 7u999 — including external wallet apps or payment portals — are governed by those third parties' own policies. We do not control or take responsibility for their data practices.
You have concrete actions available under this policy. To review the personal information held on your account, log in and open the account settings section — your registered contact details and linked payment wallet identifiers are visible there. If any detail is incorrect, you can update it directly through the account edit fields shown on that page, or raise a correction request through our support channel if the field is locked. To ask a question about how a specific piece of your data is used or retained, contact us through the support route listed on this page and describe the data type you are asking about. We will respond to data queries through the same channel you used to contact us. If you wish to request account closure and understand what happens to your records after that point, that process is also initiated through the support contact route.
Open account settings after logging in to see your registered details, linked wallet identifiers and transaction history as stored on your profile.
Edit unlocked fields directly in account settings. For locked fields such as registered wallet numbers, submit a correction request through the support channel.
Contact support with the specific data type you are asking about. We respond through the same channel and do not require you to use a separate form.
Initiate closure through the support contact route. We will explain what records are retained after closure and for how long, in line with applicable requirements.
If you have a question about your data, a correction to request, or a concern about how this policy has been applied to your account, use the contact routes below. We do not publish operating hours or response-time commitments we cannot verify — contact us and we will respond through the same channel.
Log in and use the in-account support option to raise a data or privacy question tied to your specific account records.
Send your privacy query to the support email address published in the contact section of this site. Include your registered account identifier so we can locate your records.
Use the live chat option available on the site to ask a privacy question in real time. For complex data requests, we may follow up by email to confirm details.
Our approach to data handling is built around the specific information flows that matter most to your account — payment records, login security and your right to know what we hold.
We use cookies to keep your session active and to understand how the lobby is used. You can review cookie settings through your browser. We do not use cookies to track you across unrelated third-party sites.
Your account is protected by the login credentials you set. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, contact support immediately through the in-account channel.
Account data is held while your account is active and for a period after closure as required by applicable rules. Transaction records linked to bKash, Rocket or Bank Transfer are retained in line with financial record-keeping requirements.
When this policy changes in a material way, we will note the update on this page. Continued use of the platform after a policy update constitutes acceptance of the revised terms. Contact support if you have questions about any change.
These are the questions we hear most often about how personal information is handled on this platform.
We collect the details you enter during registration — your name, contact information and the payment wallet identifier you link to your account, such as your bKash or Rocket number. We also collect session and device data generated when you use the platform.
We do not sell your personal data. When you make a deposit or withdrawal through bKash, Rocket or Bank Transfer, the payment processor handling that transaction receives the data needed to complete it and operates under its own privacy terms for that leg.
Log in and open your account settings page. Your registered contact details, linked wallet identifiers and transaction history are visible there. If you need a more detailed record, contact support through the in-account channel.
Yes. Unlocked fields can be edited directly in account settings. For fields that cannot be changed in the interface — such as a registered wallet number — submit a correction request through the support channel and we will process it.
Account registration data is retained for a period after closure as required by applicable rules. Transaction records linked to local payment routes are kept in line with financial record-keeping requirements. Contact support for details specific to your account.
Use the support contact routes on this page — in-account support, the published email address, or live chat. Describe the specific data concern and include your account identifier so we can locate your records and respond accurately.